Installation & Maintenance
How to Photograph Your Door and Lock Body So a Supplier Can Confirm Smart Lock Fit
Six photos and five measurements are enough for a supplier to match a smart lock to your door. Follow this checklist and send it on WhatsApp.
Smart Lock Troubleshooting: Fingerprint Not Reading, Battery Alerts and App Problems
Most smart lock service calls have simple causes. Use this checklist for fingerprint, battery, app and latch problems before you send anything back.
Smart Lock Battery Life and Emergency Power: What Distributors Should Know
AA batteries or a rechargeable pack, how often to charge, what the low-battery warnings mean and how to get in when the power is dead.
Door Handing for Smart Locks: How to Choose Left or Right and Avoid Wrong Orders
Wrong handing is one of the most common ordering errors for handle locks. Learn the simple test, the information to send and how to avoid costly…
Smart Lock Installation Checklist: Door Thickness, Backset and Handing
A field checklist for installers and distributors: measure the door, confirm the lock body, install the panels and test every unlock method before handover.
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